We are seeking a dedicated and detail-oriented Remote Customer Service Specialist to join our team. The ideal candidate will be responsible for delivering exceptional customer support through phone, email, chat, and other communication platforms.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, live chat, or social media.

• Assist customers with product information, order status, billing, account updates, and troubleshooting.

• Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.

• Maintain a positive, empathetic, and professional attitude toward customers at all times.