Logistics Insurance and Claims is seeking an experienced Program Manager to own our roadmap planning process, liaise with our internal and third-party (3P) partners, and support the automation of cumbersome workflows. At Logistics Insurance and Claims, our mission is simple: create and optimize business critical insurance programs for Amazon’s Last and Middle Mile logistics networks globally. We do this by creating insurance programs that protect and support the ecosystem of entrepreneurs and business owners who partner with Amazon to improve delivery flexibility, speed and reliability for our customers. We measure our success through the improvement in the financial and operational insurance and claims metrics and the impact we deliver for community members’ businesses.

Key job responsibilities
In this role, you will define, own, and drive program workflows that reduce the manual work of core team members. You will leverage high-judgement in determining risks, trade-offs, opportunity cost, and benefits in prioritizing work for our 3P and internal partners. Finally, you will lead a team of 50+ through quarterly planning and hold all stakeholders accountable to a high throughput by developing flashes, weekly, monthly and quarterly business updates, and other mechanisms. You will influence organization wide strategy and outcomes across Last and Middle Mile programs. You will work with senior and executive leadership to influence and execute solutions.
The right candidate will possess a strong program management background and will have demonstrated experience leading large projects. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in, and get the job done. As a PM, you will anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus resource and technical constraints. You must have the ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner. Maturity, high judgment, negotiation skills, ability to influence, analytical talent, and leadership are essential to success in this role.


A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

We are open to hiring candidates to work out of one of the following locations:

Bellevue, WA, USA

BASIC QUALIFICATIONS

- 7+ years of program or project management experience
- 7+ years of managing, analyzing and communicating results to senior leadership experience
- Bachelor's degree
- Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

- Experience delivering projects within scope, time, budget and quality
- PMP certificate

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $111,100/year in our lowest geographic market up to $206,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

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