Founded in 2009, Zest AI has been pioneering innovative AI technology with a mission to expand credit access to create opportunities for more Americans to pursue their financial goals. Zest AI is transforming the $17 trillion US consumer credit market by delivering AI technology that helps lenders identify creditworthy borrowers overlooked by traditional methods, while leveling the playing field so financial institutions of all sizes can harness AI to provide better lending experiences.

With over 50 issued and pending patents across automation, accuracy, performance, and model explainability, Zest AI is a leader in financial technology, providing financial institutions with AI tools that create a more resilient US financial system and a stronger U.S. economy. With over 600 active AI models, financial institutions rely on Zest AI's comprehensive suite of solutions spanning marketing, underwriting, fraud detection, lending intelligence, and more to make smarter lending decisions while improving profitability. This US-based technology as a service company is headquartered in Los Angeles, California.

We're searching for a DevOps Engineer to help maintain the backbone of Zest AI’s production and model hosting environment. This is a hands-on role for someone who’s excited to work with modern cloud infrastructure, automation, and MLOps systems. You’ll gain experience managing Docker containers, Kubernetes clusters, AWS, and CI/CD pipelines, all while helping ensure the reliability, security, and efficiency of our applications and model deployments.

What You’ll Do

1. Remediate CVEs in Docker images to maintain security compliance.
2. Upgrade package versions across applications and shared services.
3. Manage Kubernetes clusters, including planning and executing EKS version upgrades.
4. Monitor, troubleshoot, and work with our SRE to ensure uptime for model deployments and core applications.
5. Troubleshoot and support JupyterHub workspace issues for data science and ML engineering teams.
6. Automate recurring operational tasks and system improvements using scripting and tooling.
7. Use Terraform and other infrastructure-as-code tools to support configuration and deployment automation.
8. Document operational procedures and build playbooks for repeatable workflows.
9. Collaborate across teams and participate in rotation programs to expand your technical experience.

What We’re Looking For

1. Hands-on experience with Docker containers and Kubernetes (EKS preferred)
2. Familiarity with Linux and shell scripting.
3. Exposure to CI/CD pipelines (Jenkins, GitHub Actions).
4. Scripting or automation experience in Python or Bash.
5. Familiarity with Terraform or other infrastructure-as-code tools.
6. Strong problem-solving skills, curiosity, and willingness to learn.
7. Team-oriented mindset with clear communication skills.

Bonus

1. Experience supporting JupyterHub or similar collaborative analytical notebook environments such as AWS Sagemaker
2. Exposure to AWS services such as EKS, ECS, ECR, S3, etc
3. Experience with serverless tools

Perks and benefits:

All Zestys experience:

1. The opportunity to join a mission-focused company
2. People – the best part of Zest
3. Robust medical, dental and vision insurance plans
4. Annual bonus plan participation
5. 401(k) with generous match
6. Employee Awards and Recognition
7. 11 company holidays
8. Winter break (office closed between Christmas and New Year's Day)
9. Unlimited vacation time
10. Employee Resource Groups
11. Generous family leave policy (12 week maternity leave / 6 week paternity leave)
12. Phone, internet, wellness, and professional development allowances
13. Employee gatherings, including Town Hall meetings

Additionally, our Burbank, CA area, hybrid model Zestys enjoy:

1. Beautiful, modern, dog-friendly office with lounge areas, video games, and gigantic jigsaw puzzles
2. Daily catered lunches from LA’s best restaurants and a fully stocked kitchen
3. Complimentary manicures, pedicures, and mindfulness sessions
4. Company happy hours, social events, outings, and much more!

About Zest AI:

Creating a diverse and inclusive culture where all are welcomed, valued, and empowered to achieve our full potential is important to who we are and where we’re headed in the future. We know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together. Zest is committed to diversity, equity, and inclusion and encourages professionals from underrepresented groups in technology and financial services to apply.

Our core values are Communication, Collaboration, Bias for Action, Client-centricity, and Heart. Learn more at Zest.ai, follow us on LinkedIn (linkedin.com/company/zest-ai/) or Twitter @Zest_AI, or check out our Insights blog (https://www.zest.ai/cms/insights).

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