About Us

Braintrust is a user-owned talent network that connects top-tier professionals with the world's leading enterprises. We prioritize transparency, eliminating middlemen and high markups, ensuring job-seekers are matched swiftly to innovative roles while clients benefit from unparalleled efficiency and quality.

About The Hiring Process

The hiring process for this role involves completing your Braintrust profile, applying directly to the role on Braintrust, and undergoing a one-time screening to ensure you meet our vetted talent specifications. After this, the hiring team will contact you directly if they believe you are a suitable match.

Our process isn't for everyone, that's intentional. If you believe that you are a top candidate for this job, please join our network to give yourself the opportunity to work with top companies.

JOB TYPE: Freelance, Contract Position (no agencies/C2C - see notes below)

LOCATION: Work from anywhere - CST/CDT | partial day overlap

HOURLY RANGE Our client is looking to pay $90.00 – $110.00/hr

ESTIMATED DURATION: 10/week - long term

EXPERIENCE: 5-9 years

BRAINTRUST JOB ID: 11458

The Opportunity 10 hours/week on average - fluctuating from one week to the next

What You'll Be Working On

Content Designers craft simple, straightforward and human experiences and approach design through the lens of language. You’ll be expected to write for product designs, deliver product flows with in-product language, content frameworks, for platforms including web, mobile web, apps, handheld devices, kiosks and more. We’re looking for someone with the heart of a storyteller and

the brain of a strategist.

The preferred candidate has experience working in a fast-paced environment, managing a diverse

workload, and championing the importance of quality, and consistent copy within all phases of the product process. It doesn’t hurt if you are passionate about healthy food and the grocery industry. This is a great opportunity to be an integral part of the Whole Foods Market team, building the latest in digital grocery products.

Note: To be considered, you must provide a link to an online portfolio of writing samples. Examples of finished wireframes, or design mocks co-authored using design tools, that have been used to drive decision-making within a team preferred, but not required.

Responsibilities
 

• Design, write, edit and test clear, compelling in-product language to help users and teams meet their goals. This includes product flows, interface language, education materials, product names, navigational nomenclature, terminology, taxonomies and other content across Whole Foods products and experiences.
• Collaborate in the exploration of innovative product ideas while refining the existing experience.
• Apply systems thinking to the product, whether it’s defining extensible design system guidance, conducting audits of existing experiences or creating information architecture.
• Work within the design team, while partnering with product owners, and stakeholders.
• Socialize and present copy/interaction language solutions and rationale to team and key stakeholders.
• Review work to ensure it aligns with tone, style, brand guidelines, and voice.
• Partner across teams to improve the accessibility, inclusion, readability, and translatability of product content
• A thoughtful, empathetic, and inclusive approach to content design that meets every user where they are
• Increased focus on content problems across systems and product areas
• Assist with user research and competitive analysis.
• Translating complex technical topics into approachable content for all audiences.
• Writing, curating, and editing content for accuracy, clarity, and usability.
• Defining content goals and journeys based on user or customer goals.
   

Skills
 

• Experience working within diverse, dynamic, cross-functional teams.
• Ability to work independently, while maintaining an extremely strong sense of responsibility and commitment to teamwork.
• Eager to solicit feedback from real users and teammates, as well as the ability to listen and understand feedback from clients and internal critiques.
• Follow and share industry best practices / have awareness of emerging trends and technologies and how they impact solutions.
• Energetic personality with a go-getter mentality.
• You thrive on teamwork and have excellent verbal and written communication skills.
   

Education & Experience
 

• Degree in Writing, English, Journalism, Communication, Information Design, or related
• Demonstrated ability to evaluate the interactions between language and design elements to construct a compelling narrative throughout the user journey
• Foundational understanding of UX design and design research or A/B testing
• Able to understand the conceptual basis of a brand and how it should inform content
• Familiarity with content to developer handoff
• Considerate of file etiquette in a shared environment
   

Apply Now!

Notes

Our employers all have varying legal and geographic requirements for their roles, they trust Braintrust to find them the talent that meet their unique specifications. For that reason, this role is not available to C2C candidates working with an agency. If you are a professional contractor who has created an LLC/corp around their consulting practice, this is well aligned with Braintrust and we’d welcome your application.

Braintrust values the multitude of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

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