We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Worker Designation – This role is a remote role. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

1. Acting with Integrity
2. Communicating Effectively
3. Pursuing Self-Development
4. Serving Customers
5. Supporting Change
6. Supporting Organizational Goals
7. Working with Diverse Populations

What does it take to be successful in this role?

• Strong knowledge of regulatory compliance

• Previous experience managing claims (LTD)

• Excellent interpersonal skills with all levels within the organization

• Excellent verbal and communication skills

• Must be proficient in Microsoft Office Suite

• Ability to multi-task and prioritize in a fast-paced environment while meeting critical deadlines

• Ability to learn new product lines quickly

• Preferred Qualifications:

• Previous experience as a trainer or related role

• Strong knowledge of our Call Center, LTD policies & procedures

• Strong analytical mind with problem solving skills

• Ability to encourage, motivate, and mentor trainees

• Ability to effectively provide feedback to other professionals in a positive manner

• Ability to self-motivate, self-lead and work independently with limited supervision

• Solid understanding of claims best practices

• Exceptional attention to detail

• Strong knowledge of SalesForce & ClaimVantage

• Desire to assume greater responsibilities

• Possess a track record of excellent performance

Education & Experience Required

1. High School Diploma or equivalent
2. 3 or more years of related experience

Or an equivalent combination of education and experience

Education & Experience Preferred

1. Bachelor's Degree In a related field
2. Instructional Design Experience
3. LTD knowledge preferred
4. Classroom style training experience preferred

Principal Duties & Responsibilities

• Responsible for planning and conducting basic to intermediate classroom or virtual training courses

• Coordinates training programs, to include creating the class calendar, scheduling, reviewing, and updating lesson plans and presentation materials; ensures all scheduling and setup is completed for the class; prepares and distributes training aids, such as instructional materials, handouts, evaluation forms, and visual aids; initiates class sign-up sheets and verifies class attendance; issues class attendance certificates

• Provides input or feedback for course improvement

• Answers trainee questions during the training to enhance the learning experience

• Prepares summary assessments for management identifying learning trends

• Monitors and reviews work undertaken by project team in order to ensure appropriate use of materials, tools, equipment, or resources and adherence to schedules

• Conducts due diligence on HR processes in order to determine the risk profile in compliance with relevant regulations

• Independently collates and analyzes data using per-determined tools, methods, and formats to provide managers and HRBPs with the information required to plan and execute policies and processes

• Supports the execution of segment/ function/ BD people strategies by providing operational HR management to ensure the achievement of business goals

• Performs other duties as required

Are you looking for remote jobs near your area? At Yulys, thousands of employers are looking for exceptional talent like yours. Find a perfect job now.