Develops technical systems support and knowledgebase documents

Reviews and approves content to be published to a centralized knowledgebase

Develops technical system implementation and configuration documentation and related technical support user guides and procedures guides

Develops end user training documentation and guides

Reviews, validates, and updates technical system and support documents.

Qualifications:

7+ years of experience in technical writing, documentation management, or related fields, with a focus on technical systems.

Bachelor's degree in Business Administration, Information Management, or a related field.

Desired:

Good to have experience with Louisiana's state government system.

Are you looking for more jobs nearby? Find your favorite jobs now by visiting our online jobs page.