The Salesforce Technology Analyst plays a key role in supporting enterprise technology operations through the implementation, enhancement, and maintenance of Salesforce and integrated platforms. This contract-to-hire role is fully remote and offers up to $46 per hour on a W2 basis. The analyst will work closely with the business systems team to deliver technology solutions that streamline workflows, enhance business capabilities, and improve system performance. This position focuses on configuration, integration, and automation tasks that align with organizational goals.

Key Responsibilities

1. Gather and translate business requirements into technical solutions.
2. Maintain a working knowledge of operational workflows to ensure system alignment with business objectives.
3. Assist in developing, testing, and deploying new features and functionality in Salesforce and related platforms.
4. Support system configuration, customization, and integration with third-party tools.
5. Work with senior administrators and developers to implement enhancements and automation solutions.
6. Identify and resolve issues related to system performance, configuration, and integrations.
7. Create and manage automation workflows using Flow, Process Builder, and similar tools.
8. Enforce system security policies and assist with compliance activities such as audits and access reviews.
9. Collaborate across teams to identify training needs, gather feedback, and support continuous improvement of systems.

Core Competencies & Skills

1. Proficient in learning and using enterprise platforms such as Salesforce, Zapier, marketing automation tools, and web form applications.
2. Knowledgeable in CRM systems, eCommerce platforms, web technologies, and data analytics tools.
3. Effective at cross-functional communication with both technical and non-technical stakeholders.
4. Strong organizational skills with the ability to manage multiple tasks and deadlines.
5. Self-motivated with excellent problem-solving abilities.
6. Detail-oriented with excellent written and verbal communication

Position Requirements

Education & Experience

1. Bachelor's degree in a technology-related field is required.
2. Some experience in a Salesforce administrative or support role.
3. Exposure to relevant programming or scripting languages is a plus.

Desired Skills and Experience

Salesforce, Technology Analyst, Business Analyst, Salesforce Admin*

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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