The Finance and Operations Manager will oversee and execute the agency’s billing, invoicing, payments, and reporting functions. This role requires a hands-on operator who thrives in a fast-paced environment, has a process-driven mindset, and is comfortable interacting with internal teams and external finance partners.

Key Responsibilities:

Billing & Invoicing:

1. Own the full invoicing process for client accounts (retainers and projects)
2. Track accounts receivable and proactively follow up on late payments
3. Ensure invoices are aligned with contracts and scopes of work
4. Maintain accurate billing records and documentation

Accounts Payable & Vendor Management:

1. Manage all vendor and subcontractor payments
2. Reconcile agency expenses, credit cards, and reimbursements
3. Ensure timely payment cycles and maintain strong vendor relationships

Cash Flow, Reporting & Financial Support:

1. Monitor cash flow and maintain weekly and monthly financial dashboards
2. Support forecasting and budget tracking in collaboration with the CEO
3. Prepare ad hoc reports and summaries for leadership
4. Liaise with external accountants or bookkeepers to support tax prep and financial audits

Collaboration with Internal Teams:

1. Partner with Account Management, Project Management and Media teams to track project budgets and actuals
2. Support internal teams in monitoring scope vs. spend across campaigns and retainers
3. Provide financial insights to help project owners stay on budget and forecast resourcing needs
4. Flag potential overages and assist with internal budget reconciliation

Process & Systems Improvement:

1. Refine financial workflows for efficiency, accuracy, and scalability
2. Maintain and optimize financial tools such as QuickBooks, ADP, etc.
3. Support the development of SOPs for finance and operational best practices

Qualifications:

1. 3–5 years of experience in finance, billing, or business operations—ideally within a marketing agency, creative services, or professional services firm
2. Hands-on experience with invoicing, vendor management, and reporting
3. Proficiency in accounting and operations software (e.g., QuickBooks)
4. Experience collaborating with cross-functional teams on budget or resourcing issues
5. Comfortable working directly with agency leadership and external partners
6. Self-starter who thrives in a fast-growing, entrepreneurial environment

What You’ll Gain:

1. A front-row seat in the financial operations of a growing global agency
2. Direct collaboration with the CEO and leadership team
3. Ability to shape and scale foundational financial processes
4. Involvement in high-impact, client-facing initiatives through budget oversight
5. Growth path into a broader finance leadership role as the company scales
6. Flexible working environment with an emphasis on performance and trust

About Park & Battery:

Park & Battery is a dynamic brand, marketing, and content agency dedicated to harnessing diverse perspectives to create clarity, empower action, and deliver outstanding outcomes for global brands and businesses. We are an equal-opportunity employer, fostering an inclusive environment that welcomes applicants of all backgrounds. Our team values kindness, commitment, and mutual respect, and we do not tolerate harassment, discrimination, or disrespect.

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