Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Please note we can only consider candidates based in the UK with full right to work.

Royal Caribbean Group is the world’s largest cruise line, having a record-breaking year and launching not one but TWO brand new ships in 2004, including a brand-new class of ship in Icon of the Seas! It couldn’t be a more exciting time to join a global business that is blazing a trail in the travel industry right now.

Celebrity Cruises is one of five brands owned by the global cruise company Royal Caribbean Group. Celebrity offers a Relaxed Luxury℠ resort at sea experience, where guests can sail on the world's best places to the world's best places. We invite travellers to Journey WonderFULL℠, to explore multiple countries one sailing, dine in a new restaurant at every meal, rest in luxurious spaces designed to the last detail for comfort, find their wellbeing miles away at sea, all with the world at their service.

At Royal Caribbean Group we never rest on our laurels; we constantly strive to improve our work and be at the forefront of the industry. The work that we do is exciting, challenging, and innovative. You get to work both independently and as part of a collaborative and dynamic international team. We are passionate, we are innovative, and we are unstoppable.

Celebrity Cruises are looking for a Website & Content Executive EMEA on a 12 months fixed term contract basis. Working within the Celebrity Cruises Digital / Ecommerce Team, this role reports into the Lead-Growth Marketing and is responsible for the management of the EMEA Celebrity websites. With direct channels being a key strategic priority for the business, this role needs to ensure the EMEA websites are highly relevant and highly performing. Having responsibility of the overall EMEA web content and merchandising strategy, you will support with the development and delivery of high-quality, innovative content which will showcase and sell our incredible products to help achieve our ambitious growth targets. Being highly analytical, the role requires ongoing analysis of website performance allowing insight and data to feed into functionality and development recommendations for the EMEA markets.

• Manage the EMEA celebrity websites content and merchandising strategy, building optimised landing pages, making regular content and promotional updates via the CMS platforms ensuring the websites are always up to date, accurate and aligned with the markets commercial strategies.

• Develop close working relationships with the web, content and product teams in Miami to ensure developments within the global web platform are rolled out and optimised for the EMEA markets.

• Work closely with Digital, CRM, Brand and Revenue teams to create, optimise, and deliver website content, ensuring it is engaging and aligned with our brand's guidelines and promotional calendars to support the execution of a consistent customer journey though all marketing touchpoints.

• Oversee the development and testing of new website functionality, content deployment and technical changes, developing and owning a robust QA testing framework, ensuring it is followed on the deployment of all EMEA website updates. Collaborate with the Miami website and technical teams to ensure any issues such as broken links, book flow errors/error messaging and site downtime are reported and resolved promptly.

• Work alongside the Lead - Growth Marketing to continually monitor and review the EMEA website performances against online KPIs and identify trends, opportunities, and areas for improvement. Create and present monthly web insight reports to help inform the web content and UX strategy, including but not limited to supporting with the roll-out of any new digital projects and usability testing.

• Collaborating with the Digital Media Executive and our external SEO agency, implementing SEO web strategies. Manage EMEA SEO content ensuring it incorporates recommendations for SEO improvements. Monitor and evaluate SEO performance with a view to improving search engine rankings.

• Stay up to date with the latest industry trends and competitor activity, sharing with the wider organisation as appropriate.

• Raise PO’s, update budget trackers and support the team with financial administration.

• Other duties as deemed necessary to deliver the digital marketing strategy in line with agreed business targets.

PERSONAL ATTITUDE AND SKILLS:

• Highly organised and capable of working in a fast-paced environment

• Self-motivation with a can-do attitude, being action orientated with the ability to learn quickly and understand business priorities

• Strong Copywriting skills with excellent attention to detail and accuracy

• Analytical skills with experience of extracting and utilising data insights (Ideally from Adobe)

• Previous experience using Content Management Systems to manage website content an advantage

• Basic Adobe Photoshop and HTML knowledge an advantage

• Strong interpersonal skills and confidence with dealing with internal and external partners

• Calm under pressure

• Flexible working hours and travel

• Passion, Integrity and Energy!

QUALIFICATIONS AND EDUCATION

• Proven understanding of web technology and web analytics tools
• 2-3 years digital/ecommerce experience
• A passion for engaging and impactful digital experiences
• Educated to a degree level preferable
• Matrix organisation experience preferable

What we Offer

At Royal Caribbean Group, we are client-centric but put people first. We have a culture where everyone is trusted and valued in equal measure, whatever your role in the company. We are propelled by people. Our employees and crew are the driving force behind our success. Our aim is to recruit, develop and retain world class people, who come to Royal Caribbean to do the best work of their careers.

We are committed to employee development, and you will have the opportunity to learn from some of the most experienced people in the business. We regularly reward and promote success, encouraging staff to take on new challenges and responsibilities to aid progression.

Our remuneration package includes our competitive pension, private healthcare, life assurance cover to name a few. In addition, every permanent member of staff that works at Royal Caribbean is eligible for our cruise request program and friends & family cruise discounts.

With good transport links to our modern offices in Surrey, we have plenty of free parking, a free shuttle bus from the train station, on-site restaurant, and on-site gym. We take a flexible approach to work. We currently work a combination of days in the office and work from home

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions.

Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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