Seattle Public Utilities (SPU) is seeking an innovative professional to serve as the Training and Development Manager.

This position will serve a pivotal role in helping SPU to effectively meet its strategic leadership and workforce development objectives and is responsible for implementing training and career development action plans.

This position will design, implement, and evaluate programs that facilitate professional, skill, workforce and leadership development in support of SPU's Strategic Business Plan (Download PDF reader) and operational objectives. The position reports directly to the Human Resource Director and supervises a staff of six training professionals.

About Seattle Public Utilities: Seattle Public Utilities (SPU) is a community-centered utility that delivers vital services to Seattle residents and businesses including drinking water, drainage and wastewater, and garbage/recycling/compost. SPU also provides drinking water for 1.5 million customers in the region. SPU’s work includes system maintenance and improvements and keeping Seattle clean. Over 1,400 SPU employees work with our community to provide affordable and equitable stewardship of our water and waste resources for future generations.

For more information about Seattle Public Utilities (SPU), checkout the:

• SPU Website

• SPU Workplace Expectations (Download PDF reader)

• Strategic Business Plan

SPU commits to Our City Values and Race and Social Justice as core principles that guide our work. We actively take steps to dismantle systemic racism and increase service equity. We value diverse life experiences and strive to create a workplace that is welcoming to all. We take steps to be inclusive and equitable in our recruiting, hiring and promotional opportunities.

Why join our team?

We know work isn't only about what you do it’s also about who you work for and with! SPU provides a fun and family-friendly work environment that supports a work life balance, including:

• 
  Hybrid work schedule

• Family-friendly and multicultural work environment

• Generous benefits package

• Free Orca Pass

• City pension plan with employer/employee contributions

• Growth potential and advancement opportunities

Job Responsibilities

The Training and Development Manager provides leadership focus and management for SPU's learning and education programs. The Manager coordinates the design and implementation of consistent education and development programs aligned with SPU's Mission. The successful candidate will be motivated by delivering training and building internal capacity to support SPU's strategic goal of improving services by continually updating employee skills. Flexibility, motivation, and a drive for results are critical to success in this leadership role - but a passion for employee learning and development is essential.

This leadership position is accountable for:

• Establishing partnerships with partners within the organization and City of Seattle Human Resources (SDHR) to define, design, and implement a sustainable workforce development plan that is in alignment with SPU's Strategic Business Plan (Download PDF reader)
• Creating and leading the project plans for assessing, designing, and or improving education and development programs in the leadership curriculum
• The implementation and ongoing administration of SPU's curriculum database within its virtual training platform
• Managing the development and implementation of training software and other automated platforms to gather data for enhancing current training programs and developing new ones
• Collaborating with SPU leadership, business line management, and subject matter experts to identify learning opportunities to close knowledge or performance gaps and to gather source content for learning curriculum
• Conducting needs assessments, surveys, evaluation, and research to assist in the design and scheduling of education and development programs
• Delivering course content and assessing effectiveness based on learning objectives
• Leading, instructing, and supporting SPU's Training team members through the instructional design lifecycle to achieve desired results
• Coordinating with third-party to ensure high quality training and development programs are appropriate for SPU and expertly delivered at a competitive cost
• Encouraging the development of blended learning solutions that are creative, engaging, relevant, and appropriate to course topic and delivery methods
• Coordinating safety training and education programs
• Assessing training needs and monitoring training completion
• Partnering with business operations and the human resources team to implement effective certification preparation, foundational learning, and skill development programs

Qualifications

• Education: Baccalaureate Degree in Education, Business Administration, or a related field

OR

• Two (2) additional years of related experience

• 
  Experience: Three years' increasingly responsible experience developing, managing, facilitating, and evaluating training programs for adult learners, including one year of supervisory/lead experience.

Education/Experience Equivalency: Combinations of appropriate education, training, certification, and experience will be evaluated on an individual basis for comparability to the minimum education and experience requirements.

Desired Qualifications:

• Experience with data automation and data analytics related to workforce/professional development
• Project management skills
• Workplace safety training experience

Additional Information

This position allows for the flexibility of a hybrid work schedule. Employees will be required to come into the office a minimum of twice a week and may be increased based on business needs. Individual schedules will be agreed upon by the employee and their supervisor.

Who may apply: The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experience. This position is open to all qualified candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity.

The full salary range for this position is: $85,628.88 - $128,432.88 annually.

For more information regarding this recruitment, please contact: Ernest Stephens at Ernest.Stephens@Seattle.gov

This hiring process involves a background check of conviction and arrest records in compliance with Seattle’s Fair Chance Employment Ordinance, SMC 14.17. Applicants will be provided an opportunity to explain or correct background information.

The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.

More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans

When applying, please include:

• 
  A full City of Seattle online application

• Resume and Cover letter addressing your knowledge and experience, related to this position.

Learn more about Seattle Public Utilities at https://www.seattle.gov/utilities and check us out on social media.

The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.

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