myCOI is growing. Join the Movement. #myCOIvibe

Software Development Manager

U.S. Remote

myCOI (www.mycoitracking.com) is an early industry-leader in the insurance technology space providing an innovative SaaS solution for tracking, processing, and managing certificates of insurance. Our Purpose - Erase the Worry through The Work We Do – Eliminating the disruptive impact of an insurance claim. A fully remote company, headquartered in Indianapolis, myCOI’s proven track record of national growth and success has impacted hundreds of customers who use our products and services ranging from Fortune 100, Higher Education, Construction, Logistics, Healthcare, Property Management, down to some of our local favorite sports teams. myCOI offers an easy-to-use, cloud-based solution to protect organizations and ensure end-to-end compliance. It’s smart technology that has our industry expertise built right in-designed to provide a single place to view COI’s, compliance, and risk reporting, for vendors, suppliers, tenants, subcontractors, franchisees, and carriers. myCOI’s channel partners, a great leadership team that is energetic, innovative, and goal-oriented; along with living our core values: Unite, Reach, Own It, Choose Positive, Innovate and Be Trusted, drives our continued growth and success.

We work hard to maintain an open, supportive culture that promotes the pursuit of excellence. As a member of our team, you’ll enjoy a competitive compensation package, great work-life balance, and an innovative, supportive culture. We know that myCOI’s success derives from great teamwork and each individual’s exceptional results. Join us on our mission to disrupt, innovate, and lead the industry!

Position Summary:

myCOI is looking for a technology manager with a proven track record in building modern cloud-based and highly maintainable solutions in a complex SaaS environment. Working alongside the different department leads, you will lead the overall development, project planning, and software development standards for our product. In this role, you will act as a liaison that sits between the developers and the core product team. This position is ideal for a seasoned engineer with prior leadership experience looking to take on a role that will help drive innovation and product completeness. Come thrive with a leader using the latest tech stack in the exciting, rapidly growing InsurTech industry!

What Makes this a Great Opportunity:

• Represent a leading SaaS company with the most innovative technology in the industry and a 98% customer retention rate!
• Professional growth & learning opportunities due to exceptional continued business growth and a culture that strongly supports your own personal growth.
• Work for a 2022 Indy Star Top Workplaces winner and 2022 TechPoint #MiraAwards Exceptional Employer Award winner.
• Amazing company culture and comprehensive benefits (including 401k w/match, Pet Insurance & Paternity Coverage).

Required Knowledge & Skills:

• Accountable to quality on-time delivery, working closely with the product team to manage scope for projects
• Supervise, performance manage and delegate duties to the development teams onshore, near shore and offshore
• Hire, mentor, train, and coach Software Development Engineers at different levels of experience
• Manage and execute against project plans, delivering commitments within a professional, high paced engineering environment
• Own all operational metrics, reporting and proposals for your team
• Participate in all grooming and priority setting sessions with stakeholders
• Develop technical aspects of the company’s software strategy to ensure alignment with its business goals
• Interface directly with all other departments within the organization on both tactical and strategic initiatives regarding the Development team
• Drive new features and components that align with business goals and push our mission forward
• Use stakeholders’ feedback to inform necessary improvements and adjustments to technology working with IT, Product and UX teams
• Establish and refine development standards for the team
• Hold regular meetings to ensure open communication and expectations throughout a project
• Address customer and/or business concerns in reference to products, services rendered, or employee interactions
• Actively seek to resolve any concerns while adhering to the company policy and standards of behavior
• Ensure proper communication concerning changes in established milestones or challenges that may affect the outcome of a project's completion date

Technical Requirements:

• Previous work in Cloud-hosted revenue driven SaaS environment in a B2B or B2B2C company, or equivalent required
• 2-3 years management experience leading front and backend teams to successful delivery of software
• Experience with the .NET Framework (4.7, Core, 6); React is preferred but not required
• 5+ years of experience in developing and maintaining scalable cloud solutions
• Experience with product management and user experience teams
• Experience with SAFe Agile methodologies, and Jira software
• Solution oriented leader with the ability to fail fast and pivot
• Strong written and verbal communication skills, leadership qualities, and problem-solving skills
• Knowledge of technology trends to build a strategy
• Ability to conduct technological analyses and research
• Able to estimate both long term and short-term project timelines and deliverables based on business and technical need
• Strong understanding of software engineering best practices and design patterns
• Ability to support an excellent customer experience by being proactive in assessing escalations, and working with the team to respond appropriately
• Able to meet tight deadlines and remain calm under pressure

Travel Responsibilities:

• Limited travel to Indianapolis for in person team events once or twice a year could be possible.

Education Requirements:

• Bachelor's degree in software engineering or computer science

Compensation:

• Competitive compensation package

Benefits:

• Medical
• 401k w/match
• Heath Savings Account/HSA
• Dental
• Vision
• Short Term Disability Insurance
• Paternity and Maternity leave for expecting parents.
• Pet Insurance (includes pet food, prescriptions, etc.)
• Life Insurance
• Paid Time Off (Holidays, Vacation, Flex Time, Community Volunteer Time)

*****Must be located within the United States to be considered for the role.*****

myCOI is an equal opportunity employer and does not unlawfully discriminate against any applicant or candidate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other class protected by federal or state law.

All your information will be kept confidential according to EEO guidelines.

Certificates of Insurance - Software as a Service - Compliance - Insurtech Certificate Review - Insurance Review - Compliance Review - Policy Review - Endorsement - Insurance Tracking - Commercial Insurance - Customer Care - Insurance - Client Success - Training - Technology

myCOI is growing. Join the Movement. #myCOIvibe

Software Development Manager