• 8 to 12 years working with ServiceNow platform in enterprise-wide, multi-tier ServiceNow production environment

• Atleast 12 to 14 years of experience in the IT Industry Experience

Roles & Responsibilties :

• Provide domain, architecture, and the technical aspects of the project.

• Participate in requirement gathering meetings and provide inputs to the developers based on the requirements.

• End to end guidance and review of Modular Implementation & customization in ServiceNow

• Hands-on experience in implementing in multiple ServiceNow Modules and 3rd party integrations

• Guidance on Implementation of ServiceNow Modules, primarily MCO, CSM, ITSM and Platform Configuration

• Client and Server APIs i.e. GlideDialogWindow, GlideForm, GlideAggregate, GlideRecord, etc

• Validate requirements and highlight discrepancies

• Design solution and suggest technical best practices

• Ensure information is accurate and feasible

Certifications :

• ServiceNow Administration certification

• ServiceNow Implementation Specialist Certification(various tracks)

• ServiceNow Master Architect Certification(optional)

Skills

Mandatory Skills : ServiceNow ITSM

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