We are seeking a dedicated and proactive Program Coordinator to manage our technical assistance program for small businesses and nonprofits. This is a full-time contracted position for 2.5 years (dates to be specified upon employment), focusing on providing comprehensive support and resources to our community.

Responsibilities:

• Program Management:
• Coordinate, manage, and execute all aspects of programs that provide technical assistance to small businesses.
• Develop and maintain relationships with sponsors and partners for workshops and events.
• Organize and conduct workshops, training sessions, and events.
• Serve as the primary point of contact for small businesses and nonprofits in the program.
• Oversee AI integration, training and ensure the delivery of effective one-on-one technical assistance.
• Manage all program-relevant contractors, interns and (potential) employees.
• Budget management of $250,000 over the duration of the program
• Outreach and Marketing:
• Create and manage marketing campaigns, including social media and email marketing.
• Recruit participants for the program and events.
• Develop promotional materials and manage the program’s online presence.
• Surveys and Reporting:
• Design and distribute surveys to include: community data collection, entry and exit surveys to program participants, etc.
• Collect and analyze data to ensure program quality and effectiveness.
• Prepare and submit grant reports and other necessary documentation.
• Present results to staff members, board members, and/or members as required by leadership.
• Community Engagement:
• Provide direct technical assistance to Businesses.
• Build a directory of Latino/Hispanic Businesses and establish connections with these entities.
• Build a directory of contractors to provide technical assistance to Latino/Hispanic Businesses and establish connections with these entities.
• Assist with the Latino Business Initiative, encouraging businesses to offer discounts to members.
• Engage with community members to understand their needs and tailor program offerings accordingly.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Public Administration, or a related field is recommended.
• Minimum of 3 years of experience in program management, community outreach, or a related role. Note: An additional 3 years (total of 6) will be supplemented for the Bachelor’s degree requirement.
• Strong ability to learn new systems and programs quickly
• Excellent adaptability in a fast-paced environment, showcasing an eagerness to embrace new challenges and solutions.
• Strong technical proficiency and the capability to quickly learn and adapt to new systems.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in social media management and marketing tools.
• Experience with event planning and coordination.
• Familiarity with AI and technology integration in business support is a plus.
• Valid Drivers Licence and Reliable Transportation.

Strongly Preferred:

• Proficiency in both Spanish and English writing and speaking.
• Experience with the following programs:
• ChatGpt
• Monday.com
• Canva
• Google Suite (drive, email, sheets, docs, forms, meetings, etc.)
• Zapier
• Knowledge of nonprofit management, finances, and operations
• Event management/planning background
• Ties to the local Hispanic Community

Application Process:

Application submission: July 5th - July 23, 2024

Applications reviewed and scored: July 23 - July 30, 2024

Initial Notifications (first interview or elimination): August 1, 2024

First Interviews: August 5 - August 9, 2024

Notification (second interview or elimination): August 12, 2024

Second Interviews: August 13 - August 16, 2024

Final notice: August 23, 2024

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