Company Name: Black Diamond Paver Stones and Landscape, Inc.

Salary: USD 90,000.00
-
USD 120,000.00

Job Industry: Construction

Job Type: Full time

WorkPlace Type: On-Site

Location: Ama, Louisiana, United States

Job Description:

POSITION OVERVIEW

Black Diamond Paver Stones & Landscape, Inc. is looking for an in-office Construction Operations Manager with a General B License from the CSLB to manage the company’s overall construction and installations efforts. Reporting to the CEO, the Operations Manager manages the operations team, ensuring all projects are completed in a timely and efficient manner and budgets are met. The successful candidate has experience in the hardscape/landscape/home improvement industry and will help scale the organization for growth.

POSITION RESPONSIBILITIES

Manage the overall construction and installation activities at Black Diamond Paver Stones & Landscape, Inc.
Manage the day-to-day Coordination and Field Operations teams, ensuring approved Standard Operating Procedures are followed
Evaluate current operations and recommend changes to increase efficiency
Monitor and enact practices to ensure monthly Installed Revenue Budgets are met
Work with Operations Management to achieve departmental success and achieve all gross profit goals
Must effectively and professionally communicate with end clients in updates, project questions, timelines, conflict resolution, and installation expectations
Proactively track and help to ensure customer satisfaction for all projects
Reconcile and approve crew invoices
Work with their team to provide installation and service forecasts
Ensure Preliminary Gross Profit, Purchase Orders & Scheduling are executed properly
Recruit and assist in the training of new and existing crews
Develop and maintain quality control monitoring and methods in measuring each installation team’s performance
Develop and maintain best in industry installation practices for all installations lines
Lead, manage, and mentor the operations team
Develop strong relationships with all vendors in securing best opportunities for the company
Develop department, team and individual KPIs
Manage the day to day operations of the Operations department
Create, maintain and update various operational reports to the CEO
Work with the CEO to evaluate and consistently improve operational efficiencies
Negotiate final payments and settlements with escalated clients
Provide and present construction educational resources to Project Design Specialists as needed

REQUIREMENTS

Current General B license from the CSLB
Experience in the hardscape/landscape industry with product and procedures knowledge
Effective communication, decision-making and problem-solving skills
Experience in the direct supervision, recruitment, training and development of others
Strong leadership skills with the ability to create and cultivate a positive team environment
Professional in both demeanor and written and verbal communication skills
Working knowledge of paver stone installation, block walls, drainage, landscaping, etc.
Experience working directly with clients in a customer service capacity
Ability to create basic construction drawings and interpret landscape drawings
Knowledge of encroachment and building permitting
Computer literate and savvy with expert knowledge of of MS Office, Google Docs, Gmail
Minimum of 5 years managing a large multi-dimensional organization
Preferred: ICPI Certified and English/Spanish bilingual
Must be able to work onsite in the San Jose, CA office

EDUCATION:

BA/BS degree with applicable major or equivalent. Master’s preferred.
Current General B license from the CSLB.

COMPANY OVERVIEW

Family owned and operated since 2004, Black Diamond has an A+ Rating by the BBB and over 2600 5-Star reviews. As the industry leader, our mission is to provide an exceptional client experience by having our family of experts create custom dreamscapes with a commitment to professionalism, quality, value and customer service.

Visit http://blackdiamondlandscape.com/ for more information.

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Job Title: Operations Manager (Home Improvement) with General Contractor License

Company Name: Black Diamond Paver Stones and Landscape, Inc.

Salary: USD 90,000.00
-
USD 120,000.00

Job Industry: Construction

Job Type: Full time

WorkPlace Type: On-Site

Location: Ama, Louisiana, United States

Job Description:

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Job Title: Operations Manager (Home Improvement) with General Contractor License

Company Name: Black Diamond Paver Stones and Landscape, Inc.

Salary: USD 90,000.00 - USD 120,000.00

Job Industry: Construction

Job Type: Full time

WorkPlace Type: On-Site

Location: Ama, Louisiana, United States

Job Description:

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Salary: USD 90,000.00
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USD 120,000.00