• High skill level and experience is required for the following:
• Demonstrated "real world" Cisco network environment support
• Troubleshooting / analytical / decision making skills
• Medium skill level and experience is required in the following areas:
  • WAN/Voice/Security/Remote Access Troubleshooting

What we are desiring from you (i.e., the nice-to-have qualifications):

• Cisco certification(s) (CCNA/CCNP) preferred.
• Help Desk Support
• ITSM Ticketing System (e.g., Remedy, ServiceNow)
• Strong background in network troubleshooting.
• Resolve technical, functional, and operational end user issues.

What we will provide in return: Excellent compensation and amazing benefits

• Multiple health insurance options which include a PPO plan with ZERO deductibles and an HSA plan.
• 401k Immediate Vesting. Company matches 100% of the first 3% contributed and 50% of the next 2% contributed.
• Fully paid long-term disability, short-term disability, and life insurance.
• Flexible Spending Account options.
• Generous paid time off.
• Flexible work schedules with the ability to bank extra hours for additional time off.
• Government shutdown protection where employees don't have to use leave for up to 3 days out of the year for inclement weather or budget issues.
• Employee centric culture and a belief that we should empower those who are good at what they do and then give them the tools they need to achieve success and grow their career.
• A commitment to learning and growth and easy ways to achieve both including a training budget, education assistance, mentorship programs and collaborative learning sessions.
• A collaborative environment that fosters communication and an open-door policy.

including Vets and Disabled.

COVID Policy: Prospective and successful candidates will be required to adhere with Applied Insight’s COVID-19 policy. All Applied Insight employees must be fully vaccinated or submit to regular testing as defined in the policy and must self-certify to their vaccination status on their first day of employment. Looking for more jobs near me?