Disney Streaming is responsible for developing and operating The Walt Disney Company's direct-to-consumer video businesses globally, including the ESPN+ premium sports streaming service; Star+ which brings live sports and general entertainment exclusively to the Latin America region; and Disney+, the dedicated streaming home for entertainment from Disney, Pixar, Marvel, Star Wars, National Geographic. Our core mission is to deliver global audiences the freedom to access content on their terms across any connected device, time or location. We serve consumers by bringing the world's most beloved characters, timeless stories, legendary athletes, and epic sporting events to global audiences through best-in-class direct-to-consumer video services. We strive daily to imaginatively challenge convention with innovative technology that gives consumers the freedom to access content on their terms across any connected device, time or location. The Media Operations Department at Disney Streaming Services consists of agile and responsive teams of technicians that perform the daily processes and procedures of our live and on-demand streaming video products. The department's responsibilities consist of round-the-clock support for these products, ensuring proper functionality across all platforms. The Streaming Media Assistant is part of a streaming Media Operations team staffed 24/7. SMA's routinely provide live, hands-on operational and procedural support for our partner products, including system health monitoring and incident management, in addition to live and VOD streaming media orchestration using proprietary software. This is an on-site role. The company requires on-site workers to be fully vaccinated absent a legally required exemption approved by the vendor. Exceptions to the vendor vaccine requirement apply in states that have laws concerning employer vaccine mandates. Vendor must ensure that any unvaccinated workers follow applicable safety protocols when they are on-site. Specifically, for any of their workers who are not verified as fully vaccinated, it is the vendor's responsibility to ensure that at all times when performing services on-site at a U.S. Disney location or property, those individuals, at a minimum, will wear a disposable face mask certified by ASTM International with an ASTM Level 1 or higher rating (to be changed every day). If the individuals regularly work within three feet of others, the vendor must also implement a secondary mitigation measure such as a face shield or safety glasses. Please note that workers may only remove the face mask if the worker is alone in an office with the door shut, or the worker is six feet of distance from others and actively eating or drinking. Additional safety protocols may be required, as determined in the sole discretion of The Walt Disney Company or its affiliates. If requested, the vendor must inform its Disney contact of any safety protocols the vendor has implemented for any of its workers while on-site at a Disney location or property.

Skills:

operation, operation support, customer service skills, Media, Digital media, Digital

Top Skills Details:

operation,operation support,customer service skills

Additional Skills & Qualifications:

• This position will monitor live programming events. • They categorize a baseball game as a single event so these people will be monitoring multiple events at the same exact time. Outside of monitoring events they will also be monitoring the health of the streams 2 products main products that they have picked up with the workload that they have had - Latin America starz+ and ESPN o We are looking for individuals to check on the monitoring and health of events so that the managers and people on the team can focus on more admin related work • It frees up the main team to troubleshoot more o Because of there are so many events during the week and weekend these are pretty much operators helping the main team • It allows managers to manage • More and More sporting events are getting added to there schedule. • Last year they added starz+ it doubled there workload and didn’t double there team.

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.