In this role, you will leverage data-driven insights to optimize customer onboarding, application processing, and servicing efficiency for a financial client. This position is ideal for a professional passionate about using data to improve processes and outcomes in a lending operations setting.
Key Responsibilities:
- Conduct detailed pricing analyses for direct mail, digital, and partner channels to understand customer response, profitability, and conversion trends.
- Build and maintain automated dashboards and reporting tools to monitor the performance of pricing and offers in marketing campaigns.
- Develop test-and-learn pricing strategies by designing experiments, analyzing results, and identifying actionable insights.
- Collaborate cross-functionally with marketing, data science, and finance teams to ensure pricing decisions align with customer value and overall business objectives.
- Automate workflows to enhance offer targeting, pricing accuracy, and operational efficiency utilizing tools such as SQL, Python, or R.
- Prepare and maintain documentation and controls for pricing logic, segmentation rules, and automation processes.
Qualifications:
- Bachelor’s degree in Marketing Analytics, Data Science, or a related field.
- 5+ years of experience in marketing analytics, pricing analytics, or performance reporting, ideally within financial services or digital marketing.
- Proficiency in SQL and at least one scripting language (e.g., Python, R) to extract and automate data processes.
- Hands-on experience with data visualization tools such as Tableau or Power BI.
- Strong understanding of pricing strategy, A/B testing methodologies, and ROI measurement.
- Familiarity with cloud data environments like Snowflake or AWS Redshift is a plus.
- Ability to analyze Marketing P&L to ensure alignment with business objectives and profitability targets.
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