Make your mark at Comcast - a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Responsible for validating software solutions in various testing environments. Contributes to the development of test strategies and the design of quality assurance practices. Collaborates with other Engineers to identify, reproduce and document defects, bugs, or problems. Maintains technical quality assurance and control systems and activities. Utilizes clearly defined standards, methods and procedures for inspecting, testing and evaluating the precision, accuracy and reliability of company products. Assists product support areas in gathering and analyzing data. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience.

Job Description

Overview

We are seeking a Streaming TV application tester to join our Managed Video Apps group, which is responsible for creating and shipping mobile television experiences that are used by millions of customers each and every day. The candidate will ideally possess a strong technical background and experience testing applications on Samsung TVs, LG TVs, Roku, and/or gaming consoles. They will be responsible for designing, executing, and maintaining test cases in a fast-paced development environment where test builds are distributed nightly. This role will interact closely with the product, development, and operation teams – thus strong communication skills are paramount. In addition, the tester should be able to effectively analyze data getting sent to and from native applications via web services, as well as be able to capture device logs (effectively analyzing them is a plus).

Responsibilities

• Build test cases to verify that Comcast’s mobile entertainment apps meet product requirements and customer needs
• Collaborate with the development team during the early testing cycle to become more familiar with what is being implemented and how, as well as review use cases together
• Work with the automation team to increase automated test coverage in an effort to avoid having to run regression scripts repeatedly
• Investigate new tools and technologies to make testing efforts faster and more effective
• Analyze and help triage defects raised by customers, both internal and external
• Thorough testing of user stories to ensure new features meet all of the product requirements and logging defects where needed.

Attributes for Success

• Relevant testing experience on Samsung TV, LG TV and Roku applications
• Experience with large-scale consumer-based application testing with millions of daily users
• Intimate familiarity with REST web services – response codes, request types, headers, etc.
• Experience with webOS, Tizen, HTTP proxy tools
• Ability to capture and analyze device/crash logs on both platforms
• Effective bug reporting including prioritization, steps to reproduce, and repeatability
• Strong written and verbal communication skills
• Multi-tasking – need to be able to handle multiple ongoing releases across more than one platform at any given time
• Deep understanding of differences in platform behaviors, OS versions, and device type considerations during testing
• Experience working in an agile development environment.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

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