Westwood Insurance Agency is one of the largest personal lines agencies in the US. Since 1952, we’ve helped more than a million customers protect what matters most. Licensed in all 50 states, Westwood represents hundreds of insurance products offered by the country’s top insurance companies. That’s an advantage for our customers, who benefit from a wide selection of products and pricing. Westwood works closely with home builders and mortgage companies to provide homeowners insurance that is fast, easy, and hassle-free. Our technology-based approach simplifies the process by incorporating insurance into the closing process. The result is happier customers and more on-time closing. As a full-service agency, we can help customers find the right coverage for their circumstances from a wide variety of insurance products, including homeowners and renters policies, auto insurance, specialty item and special event endorsements, small business insurance, umbrella policies, and much more.

Deliver technical solutions for key stakeholders’ business requirements by analyzing business needs, developing effective applications, conducting user acceptance testing and troubleshooting errors to ensure efficiency and effectiveness of developed programs.

This role is for developing enhancements, features, and bug fixes in our releasing code. We use Visual Studio, TFS, and C#, .Net for our development tools (Microsoft stack). We use Oracle as our main database technology, ESRI for our mapping applications. We develop apps for Windows (WPF), Mobile (Xamarin), and Web (Angular, WebAPI) for Policy Holders, Agents, Adjusters, and other internal staff.

Primary Responsibilities

1. Deliver effective applications for business use by analyzing business requirements and consulting with key stakeholders to clarify and ensure program specifications and technical solutions align with business needs
2. Build applications by translating specifications into programming language and forecasting solutions to anticipated problems to ensure effectiveness of programs for business use
3. Foster a thorough approach to finalizing developed applications by participating in testing of functionality and analyzing sample data-sets to ensure accuracy of program output and support the achievement of quality assurance and key stakeholder standards
4. Collaborate with internal stakeholders by participating in design and code reviews and escalating issues to troubleshoot errors and gaps, refine processes and technical standards and ensure continual effectiveness of team deliverables
5. Provide accurate record-keeping by writing detailed documentation for the operation of programs to facilitate user understanding of application functioning
6. Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

Required Qualifications

Education: Associate's Degree or equivalent combination of education and work experience

Experience: 3 years relevant experience

Preferred Competencies/Skills

1. Generate or adapt technology to serve user needs
2. Design, set-up, operate, and correct malfunctions involving application of technological systems
3. Assist with defining a project's scope
4. Clearly and confidently convey information to internal and external stakeholders
5. Assume a methodical approach to evaluate situations; effectively and efficiently present logic, reasoning, and analysis to others
6. Conceptualize and innovate creative solutions; escalate issues when necessary
7. Understand team dynamics and utilize the individual strengths of each member to achieve results
8. Collaborate with people at different levels within the organization to accomplish a common goal
9. Multi-task and handle competing priorities; adjust plans, goals, actions or priorities to meet changing situations
10. Act with a sense of urgency
11. Adapt and be flexible in a complex, changing environment
12. Participate in continuing education related to the job

Preferred Qualifications - Education / Specifics

Education: Bachelor's Degree or equivalent combination of education and work experience

Experience

1. Experience in the insurance industry

Preferred Knowledge

1. Working knowledge of relational databases and SQL
2. Working knowledge of technical documentation
3. Working knowledge of software development lifecycle and relevant milestones
4. Working knowledge of .NET technologies, object relational mapping (ORMs) and Java
5. Working knowledge of n-tier architecture

The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.