Care Team Manager Job in Evansville | Yulys
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Job Title: Care Team Manager

Company Name: Senior Helpers
Salary: USD 19.00
Job Industry: Internet
Job Type: Full time
WorkPlace Type: On-Site
Location: Evansville, Indiana, United States
Required Candidates: 1 Candidates
Job Description:

Be the leader of our caregiver team that helps improve our clients’ lives every day. Our Care Team Manager is the leader of our caregiver team. They will oversee, manage, develop, and coach the caregivers of Senior Helpers within the Evansville territory to reach their maximum potential.

If you are a leader who likes to help others build their skills to succeed at their job, you will enjoy being our Care Team Manager.

Why Work for Senior Helpers?

  • Great Place to Work® Certified—91% of our employees say Senior Helpers is a great place to work. We understand that our employees are with us to keep our business running and moving forward.
  • Autonomy—We encourage our team members’ independence and believe in our team to complete their job duties without micromanaging
  • Task Variety—We provide an engaging workday that uses your various skill sets to avoid monotony

Enjoy Our Job Benefits:

  • 401(k)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Short team & Long-term Disability
  • Paid Time Off
  • Life Insurance
  • Pay On Demand
  • Bonus structure
  • Varied Discount Programs
  • Salaried position

What Will Our Care Team Manager Do?

  • Overall management of the Care Team, including performance improvement, development and implementation of caregiver training programs in collaboration with the Client Services Director and Director of Operations
  • Oversees quality assurance site checks of each caregiver to ensure care plans are being implemented correctly, policies and procedures are adhered to, and all job duties are performed in a manner that is satisfactory and meets the Senior Helpers brand expectations
  • Maintains morale building recognition programs for the caregivers such as Caregiver of the Month, acknowledgments of high-level performances, and training completions
  • Oversees review of daily logs and timesheets to ensure that each caregiver is following the care plan and that lost hours are identified
  • Supervises the distribution of caregiver communication
  • Reviews all caregiver call outs, late arrivals, early departures, and refusals of assignments; takes appropriate action based on company policies
  • Ensures that orientation/hiring sessions are comprehensive, according to standards, and conducted for all new hires
  • Implementation of the Senior Gems® program and other training programs
  • Creates and runs ads accordingly based on data from hiring for the void
  • Does initial phone screening for all applicants
  • Works with office admin on background and reference checks to assure that all caregiver files meet regulation and SH standards
  • Assisting office admin with payroll
  • Scheduling caregivers with clients based off of needs and qualifications
  • Conducting interviews for new caregivers
  • Occasionally attending marketing events outside of regular office hours
  • Attending local hiring events
  • On-Call rotation
  • Facilitate and manage quarterly caregiver in-service meetings

We Would Like Our Care Team Manager to Have:

  • Bachelor’s degree and/or at least one year of related work experience strongly preferred
  • Must have minimum of 6 months experience in an HR role
  • Must have excellent organizational skills, attention to detail, and the ability to prioritize in a changing environment
  • Experience in conflict management
  • Knowledge of how to physically assist clients with ADLs strongly preferred
  • Ability to use critical thinking to proactively prevent and solve problems
  • Ability to visit clients’ homes in the assigned territory
  • Proficiency in Microsoft Word, Excel, Internet, and Outlook required
  • Ability to learn software programs quickly
  • Strong communication skills
  • Ability to work independently and as part of a team
  • Scheduling experience strongly preferred
  • Payroll experience strongly preferred
  • Must have excellent phone skills and follow-up skills with clients, client families and caregivers
  • Leadership skills
  • Industry experience preferred

About Senior Helpers:

Since 2002, Senior Helpers® has been the nation's premier provider of in-home senior care, with locations all across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families and our employees

We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local news.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

  • 401(k)
  • Bereavement leave
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Mileage reimbursement
  • Paid holidays
  • Paid time off
  • Retirement plan
  • Vision insurance

Medical specialties:

  • Geriatrics

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • On call

Work setting:

  • In-person
  • Long term care

Ability to commute/relocate:

  • Evansville, IN 47710: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • manager: 1 year (Preferred)

Work Location: In person

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