Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Service Department Business Development Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.

In this role, You will assist the customer with coordinating appointments for vehicle service.

Manhattan Motorcars is an elite new and pre-owned retailer of Porsche, Bentley, Lamborghini, and Bugatti vehicles conveniently located in New York City, respected as one of the most successful luxury and performance automotive dealers in the world. We have unmatched sales and service continuously from 1995-Present. Our soaring Sales and CSI reflect the professionalism and dedication to our clients and the lifestyle for which Manhattan Motorcars has become known.

At Manhattan Motorcars, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. Manhattan Motorcars is always looking for a qualified, driven and professional individuals to join our sales and service teams to begin a career with our luxury dealerships.

Starting pay $18.00/hr (dependent upon experience)

What We Offer

• Medical and Dental

• 401K Plan

• Paid time off and vacation

• Growth opportunities

• Paid Training

• Employee vehicle purchase plans

• Family owned and operated

• Long term job security

• Health and wellness

• Flexible Work Schedule

• Discounts on products and services

Responsibilities

• Answer customer calls and establish follows-up with service appointments
• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
• Provide customers with initial product information & direct them to the appropriate dealership resources
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
• Utilize CRM tracking system daily

Qualifications

• At least one previous role based in strong customer service experience
• Team player attitude
• Prompt and courteous
• Enthusiastic personality
• Must have strong computer skills

Equal Opportunity Employer

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